Position title
Wipro Recruitment 2024 - Jobs For Freshers - Customer Service Trainee Post
Job Location
India
Remote work from: IND
Base Salary
USD19,200-USD29,500 Per month
Qualifications
Graduate
Employment Type
Full-time
Description
Wipro Recruitment 2024
In this exciting role, you'll be the voice of Wipro, interacting directly with our valued customers and building lasting relationships. You'll become a skilled problem-solver, actively listening to inquiries, troubleshooting issues, and providing exceptional service that leaves a positive impression. This is your chance to gain valuable industry experience, hone your communication skills, and become a key player in driving customer satisfaction.
Wipro Careers
Responsibilities:
- Respond to customer inquiries across various channels, including phone, email, and chat.
- Effectively understand and analyze customer needs, providing accurate and timely resolutions.
- Identify and escalate complex issues to ensure proper resolution.
- Document all customer interactions and maintain accurate records.
- Contribute to continuous improvement efforts by providing feedback and participating in training programs.
Wipro Jobs near me
Skills:
- Bachelor's degree in any relevant field (freshers welcome).
- Excellent communication and interpersonal skills, with a talent for active listening and building rapport.
- Problem-solving abilities and a strong focus on customer satisfaction.
- Proficiency in computer applications, including MS Office Suite.
- Strong written and verbal communication skills in English.
- Ability to work independently and as part of a team.
Hiring organization
Date posted
January 12, 2024
Valid through
August 31, 2024
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