Graduate
Urgent Hiring in Mankind Pharma
As a Customer Service Trainee, you will play a vital role in ensuring a positive and seamless experience for our customers. You will be responsible for handling customer inquiries, resolving complaints, and providing accurate and timely information. This is an excellent opportunity to gain valuable experience in the customer service industry and learn about the pharmaceutical sector from the inside out.
Mankind Pharma Careers
Responsibilities:
- Respond to customer inquiries via phone, email, and social media in a timely and professional manner.
- Research and resolve customer complaints effectively, ensuring customer satisfaction.
- Provide accurate and up-to-date information about Mankind Pharma products and services.
- Assist with administrative tasks related to customer service operations.
- Participate in training programs and workshops to develop your knowledge and skills.
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Skills:
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite.
- Adaptability and a willingness to learn.
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