Position title
TCS Recruitment 2024 - Latest Job Notification - Call Center Representative Post
Job Location
India
Remote work from: IND




Base Salary
USD20,400-USD29,600 Per month
Qualifications

Graduate

Employment Type
Full-time





Description

TCS Recruitment 2024

As a Call Center Representative at TCS, you will be responsible for providing excellent customer service to our clients. You will handle a variety of inbound and outbound calls, addressing customer inquiries, resolving issues, and providing information. You will be a key player in ensuring that our clients have a positive experience with TCS.

TCS Careers

Responsibilities:

  • Answer and respond to inbound customer calls in a timely and professional manner.
  • Identify and understand customer needs and issues.
  • Provide accurate and up-to-date information to customers.
  • Resolve customer issues efficiently and effectively.
  • Upsell and cross-sell products and services to customers.
  • Maintain detailed records of customer interactions.
  • Meet and exceed established call center metrics.
  • Adhere to company policies and procedures.



TCS Jobs near me

Skills:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Proficient in computer skills, including Microsoft Office Suite.
  • Experience in a customer service role is a plus.
  • Bachelor's degree in a related field is a plus.
Important Links

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Date posted
January 2, 2024
Valid through
August 31, 2024
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Position: TCS Recruitment 2024 - Latest Job Notification - Call Center Representative Post

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