Position title
TCS Recruitment 2024 - Latest Job Notification - Call Center Representative Post
Job Location
India
Remote work from: IND
Base Salary
USD20,400-USD29,600 Per month
Qualifications
Graduate
Employment Type
Full-time
Description
TCS Recruitment 2024
As a Call Center Representative at TCS, you will be responsible for providing excellent customer service to our clients. You will handle a variety of inbound and outbound calls, addressing customer inquiries, resolving issues, and providing information. You will be a key player in ensuring that our clients have a positive experience with TCS.
TCS Careers
Responsibilities:
- Answer and respond to inbound customer calls in a timely and professional manner.
- Identify and understand customer needs and issues.
- Provide accurate and up-to-date information to customers.
- Resolve customer issues efficiently and effectively.
- Upsell and cross-sell products and services to customers.
- Maintain detailed records of customer interactions.
- Meet and exceed established call center metrics.
- Adhere to company policies and procedures.
TCS Jobs near me
Skills:
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Proficient in computer skills, including Microsoft Office Suite.
- Experience in a customer service role is a plus.
- Bachelor's degree in a related field is a plus.
Hiring organization
Date posted
January 2, 2024
Valid through
August 31, 2024
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