TCS Career

If you said yes, then this work-from-home Help Desk role at TCS might be the perfect fit for you!

About the Job:

In this role, you'll be the first line of defense for our customers, providing technical support and troubleshooting a wide range of issues. You'll work closely with a friendly team to ensure our customers have a smooth experience.

Key Responsibilities:

• Answer customer calls, emails, and chats regarding technical problems.
• Troubleshoot and resolve a variety of technical issues.
• Document customer interactions and solutions.
• Escalate complex issues to the appropriate team.
• Maintain a positive and professional demeanor with customers.

Requirements:

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities.
• Ability to work independently and as part of a team.
• Proficient in computer software and applications (Microsoft Office Suite a plus).
• A willingness to learn new technologies.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work from the comfort of your home.
• Be part of a global IT leader!

How to Apply:

We encourage you to apply for this exciting opportunity through our official careers website!