PhonePe Recruitment 2024

PhonePe, India's leading digital payments platform, is seeking a driven and customer-centric Social Media Assistant to join our growing team! In this exciting role, you'll play a vital role in managing our social media presence, engaging with our audience, and providing exceptional customer service.

PhonePe Careers

Responsibilities:

Craft engaging social media content that educates users about PhonePe's features, benefits, and latest offerings.
Monitor and respond to comments and messages on various social media platforms, ensuring prompt and professional customer service.
Proactively identify and address customer concerns, escalating issues where necessary.
Stay updated on social media trends and best practices to optimize PhonePe's online presence.

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Skills:

Excellent written and verbal communication skills in English.
Strong understanding of social media platforms (Facebook, Twitter, Instagram etc.) and their functionalities.
Ability to create engaging and informative content in a clear and concise manner.
Customer-centric approach with a passion for resolving issues and exceeding expectations.
Excellent time management and organizational skills.