Infosys Recruitment 2024

As an Operations Analyst at Infosys, you'll be the critical link between strategy and execution. You'll analyze data, identify inefficiencies, and implement creative solutions to streamline processes, enhance productivity, and ultimately, elevate our client's operations to the next level.

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Responsibilities:

• Analyze operational data to identify trends, patterns, and areas for improvement.
• Develop and implement process improvements based on data insights and best practices.
• Create and maintain detailed process documentation and flowcharts.
• Coordinate with stakeholders across departments to ensure smooth implementation of changes.
• Track and measure the impact of process improvements using key performance indicators (KPIs).
• Communicate complex data and recommendations clearly and concisely to both technical and non-technical audiences.
• Stay updated on industry trends and best practices in operational excellence.

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Skills:

• Minimum Bachelor's degree in Engineering, Management Science, Business Administration, or a related field.
• 2+ years of experience in operations analysis, process improvement, or a similar role.
• Strong analytical and problem-solving skills with the ability to identify root causes of issues.
• Excellent communication and interpersonal skills to collaborate effectively with diverse teams.
• Proficiency in data analysis tools (e.g., Excel, Power BI) and statistical methods.
• Ability to work independently and as part of a team in a fast-paced environment.
• Passion for process optimization and a drive for continuous improvement.