Flipkart Opportunity For Freshers

Do you have a passion for helping others and a knack for problem-solving? Are you a clear communicator with a positive attitude? If so, then a career as a Customer Support Specialist at Flipkart might be the perfect fit for you!

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Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Troubleshoot customer concerns related to orders, accounts, payments, returns, and product information.
• Research and provide accurate information and solutions to customer problems.
• Work collaboratively with other teams within Flipkart to ensure a seamless customer experience.
• Maintain detailed records of customer interactions and escalate complex issues as needed.

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Skills:

• Excellent communication and interpersonal skills, both written and verbal.
• Active listening skills and the ability to understand customer needs.
• Strong problem-solving and analytical skills.
• Ability to work independently and prioritize tasks effectively.
• Proficient in computer skills, including using various software programs.
• A positive and enthusiastic attitude with a commitment to providing excellent customer service.

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