Flipkart Jobs For Freshers

Flipkart is India's leading e-commerce marketplace, transforming the way millions of people shop, connect, and consume. We are a passionate team of innovators, driven by a mission to make e-commerce accessible, affordable, and trusted for everyone. As a Client Service Specialist, you'll play a vital role in upholding this mission by delivering world-class support to our valued customers.

Flipkart Jobs Near Me

Responsibilities:

Be the first point of contact for customers across various channels (phone, email, chat) addressing their inquiries and concerns promptly and efficiently.
Proactively identify and resolve customer issues with accuracy and empathy, ensuring their satisfaction.
Provide clear and concise information on Flipkart's products, services, policies, and procedures.
Escalate complex issues to the appropriate teams for timely resolution.
Continuously strive to improve your knowledge and expertise to deliver exceptional service.
Contribute to a positive and supportive team environment.

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Flipkart Careers

Skills:

Strong communication and interpersonal skills: You can clearly articulate information, actively listen to understand customer needs, and build rapport with diverse individuals.
Customer-centric mindset: You are passionate about exceeding customer expectations and delivering a delightful service experience.
Problem-solving skills: You can think critically, analyze situations, and identify effective solutions to customer issues.
Technical proficiency: You are comfortable using computers and navigating various software applications.
Excellent written and verbal communication: You can express yourself clearly and concisely in both written and spoken English.
Ability to work independently and as part of a team: You are self-motivated, organized, and can collaborate effectively with colleagues.

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