Ericsson Recruitment 2023-24

As a Customer Service Trainee at Ericsson, you will be responsible for providing excellent customer service to a wide range of clients.

Ericsson Careers

Responsibilities:

• Provide exceptional customer service to a diverse range of clients
• Effectively handle customer inquiries and resolve issues
• Maintain accurate customer records and documentation
• Build strong relationships with customers
• Learn and adapt to new technologies and procedures
• Contribute to a positive and collaborative team environment

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Skills:

• Excellent communication and interpersonal skills
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Proficient in computer skills, including Microsoft Office Suite
• Bachelor's degree in a related field (preferred)