Customer Service Trainee

We are looking for a motivated and enthusiastic Customer Service Trainee to join our team at Zomato. The ideal candidate is someone who is passionate about delivering exceptional customer service and is eager to learn and grow in a dynamic food delivery environment.

Zomato Careers

Responsibilities:

• Customer Support: Respond to customer inquiries via phone, email, and chat, ensuring a high level of customer satisfaction.
• Order Management: Assist customers with placing orders, tracking deliveries, and handling returns and exchanges.
• Feedback Collection: Collect and document customer feedback to help improve our services and offerings.

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Skills:

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic computer proficiency and familiarity with food delivery platforms.

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