Byjus Recruitment 2024

Byju's is India's leading edtech company, revolutionizing the way students learn. As a Customer Service Specialist, you'll be the heart of our student support system, ensuring a smooth and positive learning experience for our young users and their parents.

Byjus Careers

Responsibilities:

• Be the first point of contact for students and parents, addressing their questions, concerns, and feedback about Byju's products and services.
• Provide exceptional customer service through multiple channels, including phone, email, and chat.
• Proactively identify and resolve student issues in a timely and efficient manner.

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Skills:

• Excellent communication and interpersonal skills, with the ability to build rapport and trust.
• Patience and a positive attitude to effectively handle challenging situations.
• Strong problem-solving skills and a commitment to finding solutions that meet customer needs.
• Proficiency in computer applications such as MS Office and CRM software (a plus).

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