Mondelez Recruitment 2023-24

Mondelez International, the global leader in snacking with beloved brands like Cadbury, Oreo, and Milka, is searching for dynamic and passionate Client Service Specialists to join our vibrant team in [City, State/Country]. In this fast-paced and rewarding role, you'll be the smiling face and helpful voice behind our customer interactions, ensuring every experience is smooth, delightful, and leaves a lasting taste of satisfaction.

Mondelez Careers

Responsibilities:

• Customer Care Superhero: Resolve customer inquiries and concerns promptly and professionally, exceeding expectations with your empathy and problem-solving skills.
• Product Guru: Share your Mondelez knowledge and passion for our delicious treats, providing accurate information and recommendations to customers.
• Communication Ninja: Master the art of clear and concise communication, both written and verbal, building rapport and trust with every interaction.
• Tech-Savvy Supporter: Utilize CRM systems and other relevant technology to efficiently manage customer data and track resolutions.
• Team Player: Collaborate effectively with colleagues across departments to ensure seamless customer service and address complex issues.
• Feedback Alchemist: Transform customer feedback into valuable insights, driving continuous improvement in our products and services.

Mondelez Jobs near me

Skills:

• Exceptional Communication Skills: Strong written and verbal communication skills, with the ability to actively listen, empathize, and clearly explain information.
• Problem-Solving Savvy: A natural ability to identify and resolve customer issues with a calm, resourceful, and solution-oriented approach.
• Customer Focus: A genuine passion for exceeding customer expectations and delivering exceptional service in every interaction.
• Multitasking Master: The ability to manage multiple tasks simultaneously while maintaining accuracy and focus in a fast-paced environment.
• Tech Savvy: Proficiency in using relevant customer service software and technology.
• Teamwork Champion: The ability to collaborate effectively within a team and contribute to a positive and supportive work environment.