Graduate, 12th
Yes Bank Recruitment 2024
As a Front Office Coordinator at Yes Bank, you'll be the welcoming face of the branch, playing a crucial role in ensuring a smooth and efficient customer experience. You'll handle a variety of administrative tasks, from greeting and assisting customers to managing appointments and maintaining branch operations.
Yes Bank Careers
Responsibilities:
-
Greet and welcome customers, providing information and assistance as needed.
-
Manage customer appointments and schedule meetings with relevant personnel.
-
Open and close accounts, process deposits and withdrawals, and handle other basic banking transactions.
-
Maintain accurate records and documentation, ensuring compliance with bank regulations.
-
Answer incoming calls and emails, directing inquiries to appropriate departments.
-
Coordinate with other departments within the branch to ensure smooth workflow.
-
Maintain the cleanliness and organization of the front office area.
-
Uphold Yes Bank's values of professionalism, customer focus, and integrity.
Yes Bank Jobs near me
Skills:
- Minimum Bachelor's degree in any discipline or equivalent diploma.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse individuals.
- Strong organizational and time management skills to handle multiple tasks efficiently.
- Proficiency in computer skills, including MS Office Suite and other relevant software.
- Positive and proactive attitude with a focus on providing exceptional customer service.
- Prior experience in a banking or customer service role is desirable but not mandatory.