Position title
PhonePe Careers - Jobs - Jobs Near Me - Customer Service
Job Location
India
Remote work from: IN




Base Salary
USD11-USD22 Per hour
Qualifications

12th Pass, Graduate

Employment Type
Full-time





Description

PhonePe Recruitment

We're looking for passionate and customer-centric individuals to join our vibrant Customer Service team. You'll be the first point of contact for our users, addressing their queries, resolving issues, and ensuring they have a smooth experience with the PhonePe app.

PhonePe Careers

Responsibilities:

  • Provide prompt, courteous, and efficient customer service through phone, email, and chat channels.
  • Actively listen to customer concerns, understand their needs, and offer clear and accurate resolutions.
  • Troubleshoot technical issues and guide users through the PhonePe app functionalities.
  • Maintain a positive and professional demeanor while adhering to service level agreements (SLAs).
  • Stay updated on the latest PhonePe features, policies, and procedures.
  • Document customer interactions and escalate complex issues when necessary.
  • Contribute to a positive and collaborative team environment.

   

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Phonepe Jobs For Freshers

Skills and Qualifications:

  • Excellent communication and interpersonal skills, both written and verbal.
  • Ability to actively listen, understand customer concerns, and provide empathetic support.
  • Strong problem-solving and analytical skills to resolve customer issues effectively.
  • Proficiency in using computers and navigating various software programs.
  • A positive and enthusiastic attitude with a commitment to continuous learning.
  • Prior experience in customer service (a plus, but not mandatory).

   

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Important Links

Find the Link in Apply Now Button



Date posted
April 8, 2024
Valid through
December 31, 2024
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Position: PhonePe Careers - Jobs - Jobs Near Me - Customer Service

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