Position title
Maruti Suzuki Recruitment 2023-24 - Remote Jobs - Customer Care Agent Post
Job Location
India
Remote work from: IND
Base Salary
USD12,000-USD19,600 Per month
Qualifications
12th/ Graduate
Employment Type
Full-time
Description
Maruti Suzuki Recruitment 2023-24
At Maruti Suzuki, you'll be the voice of the customer, ensuring a smooth and delightful ownership experience for every Maruti driver. You'll play a crucial role in building brand loyalty, resolving concerns efficiently, and leaving a lasting positive impression on every interaction. And the best part? You'll do it all from the comfort and flexibility of your remote workspace!
Maruti Suzuki Careers
Responsibilities:
- Customer Care Ace: Answer customer inquiries about Maruti Suzuki cars, services, and dealerships, providing accurate and timely information with a friendly and helpful demeanor.
- Problem-Solving Mechanic: Troubleshoot customer concerns related to car features, services, or purchase experience, finding creative solutions and ensuring timely resolution.
- Feedback Alchemist: Gather and analyze customer feedback to identify areas for improvement and contribute to enhancing Maruti Suzuki's customer care offerings.
- Communication Catalyst: Maintain clear and professional communication with customers, internal teams, and dealerships, ensuring everyone is informed and aligned.
- Tech-Savvy Hero: Navigate Maruti Suzuki's customer care platforms and online tools with ease, providing remote support to customers whenever needed.
- Brand Ambassador: Uphold Maruti Suzuki's values of customer centricity, excellence, and integrity in every interaction, strengthening the brand's reputation.
Maruti Suzuki Jobs near me
Skills:
- Minimum Bachelor's degree in any discipline preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with diverse customers.
- Strong active listening skills and a genuine desire to understand and address customer concerns.
- Patience and a calm demeanor, with the ability to handle challenging situations gracefully.
- Problem-solving skills and a proactive approach to finding solutions.
- Proficiency in digital communication tools and online platforms.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of the automobile industry is a plus.
Hiring organization
Date posted
December 22, 2023
Valid through
June 30, 2024
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