Position title
Maruti Suzuki Recruitment 2023-24 - Remote Jobs - Customer Care Agent Post
Job Location
India
Remote work from: IND




Base Salary
USD12,000-USD19,600 Per month
Qualifications

12th/ Graduate

Employment Type
Full-time





Description

Maruti Suzuki Recruitment 2023-24

At Maruti Suzuki, you'll be the voice of the customer, ensuring a smooth and delightful ownership experience for every Maruti driver. You'll play a crucial role in building brand loyalty, resolving concerns efficiently, and leaving a lasting positive impression on every interaction. And the best part? You'll do it all from the comfort and flexibility of your remote workspace!

Maruti Suzuki Careers

Responsibilities:

  • Customer Care Ace: Answer customer inquiries about Maruti Suzuki cars, services, and dealerships, providing accurate and timely information with a friendly and helpful demeanor.
  • Problem-Solving Mechanic: Troubleshoot customer concerns related to car features, services, or purchase experience, finding creative solutions and ensuring timely resolution.
  • Feedback Alchemist: Gather and analyze customer feedback to identify areas for improvement and contribute to enhancing Maruti Suzuki's customer care offerings.
  • Communication Catalyst: Maintain clear and professional communication with customers, internal teams, and dealerships, ensuring everyone is informed and aligned.
  • Tech-Savvy Hero: Navigate Maruti Suzuki's customer care platforms and online tools with ease, providing remote support to customers whenever needed.
  • Brand Ambassador: Uphold Maruti Suzuki's values of customer centricity, excellence, and integrity in every interaction, strengthening the brand's reputation.



Maruti Suzuki Jobs near me

Skills:

  • Minimum Bachelor's degree in any discipline preferred.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with diverse customers.
  • Strong active listening skills and a genuine desire to understand and address customer concerns.
  • Patience and a calm demeanor, with the ability to handle challenging situations gracefully.
  • Problem-solving skills and a proactive approach to finding solutions.
  • Proficiency in digital communication tools and online platforms.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Knowledge of the automobile industry is a plus.
Important Links

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Date posted
December 22, 2023
Valid through
June 30, 2024
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Position: Maruti Suzuki Recruitment 2023-24 - Remote Jobs - Customer Care Agent Post

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