Field Sales Executive

We are seeking a Customer Support Analyst who can provide our customers with outstanding technical support. The ideal candidate is an excellent communicator who can handle customer inquiries, troubleshoot technical issues, and ensure customer satisfaction.

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Responsibilities:

Customer Support: Respond to customer inquiries via phone, email, and chat. Troubleshoot customer issues and resolve them in a timely and satisfactory manner.
Technical Assistance: Provide technical assistance to customers, guiding them through steps to resolve issues.
Documentation: Document technical knowledge in the form of notes and manuals.

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Skills:

Communication: Excellent verbal and written communication skills.
Problem-Solving: Strong problem-solving skills with a focus on customer satisfaction.
Technical Skills: Proficiency in relevant software applications and systems.

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