Customer Care Agent

PhonePe is India's leading digital payments platform, offering users a seamless and secure way to make payments, recharge their phones, invest, and more. With a growing customer base, we're looking for enthusiastic individuals to join our vibrant team and help us deliver exceptional customer service.

PhonePe Careers

Responsibilities:

Respond to customer inquiries through phone calls, emails, and chat, promptly and professionally.
Troubleshoot customer issues related to PhonePe services, identify root causes, and offer effective solutions.
Escalate complex issues to the appropriate team while keeping customers informed of the progress.

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Phonepe Jobs For Freshers

Skills:

Excellent communication and interpersonal skills with the ability to build rapport and empathy with customers.
Strong problem-solving and analytical skills to diagnose and resolve customer concerns efficiently.
Excellent written and verbal communication skills in English and Hindi (preferably).
Proficiency in using computers and navigating various software applications.

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