Position title
VI Recruitment 2024 - Latest Job - Customer Relationship Executive Post
Job Location
India
Remote work from: IND
Base Salary
USD11,400-USD19,200 Per month
Qualifications
12th/ Graduate
Employment Type
Full-time
Description
VI Recruitment 2024
As a Customer Relationship Executive at VI, you'll be the friendly voice on the other end of the line, the ultimate problem-solver for phone woes, and the expert guide who unlocks a world of connectivity possibilities for every customer. From resolving billing issues and technical glitches to recommending the perfect plans and packages, you'll wear many hats, playing a crucial role in ensuring every VI customer experience is seamless, satisfying, and ultimately, delightful!
VI Careers
Responsibilities:
- Tech-savvy wizard: Diagnose and troubleshoot basic technical issues with mobile networks, apps, and services, ensuring smooth connectivity for every customer.
- Plan maestro: Navigate the diverse landscape of VI plans, packages, and value-added services, recommending the perfect fit for each customer's needs and budget.
- Billing alchemist: Demystify bills, explain charges, and resolve billing inquiries with patience and clarity, leaving customers feeling informed and empowered.
- Empathy champion: Actively listen to customer concerns, empathize with their situations, and provide prompt and efficient resolutions, turning frustrations into positive experiences.
- Communication ninja: Master the art of clear, concise, and customer-friendly communication, both written and verbal, building trust and rapport with diverse customer segments.
- Team player extraordinaire: Collaborate effectively with internal teams like technical support, billing, and marketing to ensure seamless customer service and continuous improvement of VI's offerings.
VI Jobs near me
Skills:
- Bachelor's degree or equivalent (preferred).
- Excellent communication and interpersonal skills, with the ability to actively listen, empathize, and build rapport with customers.
- Strong problem-solving and analytical skills, with the ability to identify and resolve issues effectively.
- Proficiency in English, both written and verbal, with the ability to communicate clearly and effectively across diverse customer segments.
- Basic understanding of mobile technology and telecommunication services is a plus.
- Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
- A genuine passion for customer service and a desire to create lasting positive experiences for every VI customer.
Hiring organization
Date posted
January 4, 2024
Valid through
August 31, 2024
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