Position title
Vedantu Recruitment 2024 - Jobs For Freshers - Customer Service Representative Post
Job Location
India
Remote work from: IND
Base Salary
USD12,900-USD18,000 Per month
Qualifications
12th/ Graduate
Employment Type
Full-time
Description
Vedantu Recruitment 2024
As a Customer Service Representative at Vedantu, you'll be the voice of support, the problem-solver, and the champion of student and parent experience. You'll handle a variety of inquiries and concerns, provide clear and accurate information, and ensure every interaction contributes to Vedantu's mission of making quality education accessible to all.
Vedantu Careers
Responsibilities:
- Communication Catalyst: Answer phone calls, emails, and chats from students and parents, actively listening and addressing their concerns effectively.
- Information Hub: Provide accurate and up-to-date information about Vedantu's courses, teachers, and learning platform.
- Resolution Champion: Proactively solve problems and navigate challenging situations, exceeding expectations and ensuring customer satisfaction.
- Feedback Facilitator: Gather feedback from students and parents, identifying areas for improvement and contributing to Vedantu's continuous growth.
- Team Player: Collaborate with other internal teams, including academics, sales, and operations, to ensure seamless customer experiences.
Vedantu Jobs near me
Skills:
- High school diploma or equivalent qualification (freshers welcome!).
- Excellent communication and interpersonal skills, building rapport and cultivating trust with diverse audiences.
- Active listening skills and a customer-centric approach, focused on resolving concerns and exceeding expectations.
- Strong problem-solving skills and the ability to think critically and find creative solutions.
- Proficiency in written and verbal communication, with a clear and concise communication style.
- Computer literacy and familiarity with customer service software tools are preferred.
Hiring organization
Date posted
January 3, 2024
Valid through
August 31, 2024
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