Position title
Customer Service Specialist - New Job - Zomato Vacancy For Freshers
Job Location
India
Remote work from: IND
Base Salary
USD11-USD22 Per hour
Qualifications
Graduate, 12th
Employment Type
Full-time
Description
Customer Service Specialist
As a Customer Service Specialist, you'll be the first line of contact for a wide range of customer inquiries and concerns. You'll wear many hats – problem solver, information guru, and friendly guide – all while upholding Zomato's commitment to exceptional customer service. You'll be at the heart of ensuring satisfied customers who keep coming back for more delicious experiences.
Zomato Careers
Responsibilities:
- Be the Champion: Respond to customer inquiries across various channels (phone, email, chat) with empathy, efficiency, and a positive attitude.
- Resolve Issues Smoothly: Investigate and troubleshoot customer concerns related to orders, deliveries, payments, and account management. Escalate complex issues when needed and follow up for resolution.
- Maintain the Good Vibes: Proactively identify and address customer feedback while ensuring a positive and friendly brand image.
If You Want to Get Notifications about Various Jobs, Join our Telegram Channel Now and Get notified Daily about the Latest Jobs
Zomato Jobs Near Me
Skills:
- Communication Ninja: Excellent written and verbal communication skills with the ability to clearly explain complex issues in a friendly and professional manner.
- Tech-Savvy: Proficient in using computers and various software applications, including CRM systems and communication tools.
- Always Learning: A genuine passion for food and the food delivery industry, with a drive to stay updated on trends and technologies.
- Empathy is Key: The ability to understand and relate to diverse customer needs and perspectives, offering solutions with a smile.
Tags:
zomato work from home,zomato work from home job,zomato,zomato work from home jobs,zomato chat support jobs work from home,zomato jobs for freshers,work from home jobs for women,v the techee,work from home,jobs from home
If You Want to Get Notification about Various Jobs, Join our WhatsApp Channel Now and Get notified Daily about Latest Jobs
Hiring organization
Date posted
February 13, 2024
Valid through
August 31, 2024
PDF Export