Whitehat JR Recruitment 2024

As a Customer Service Executive at Whitehat JR, you'll be the friendly voice representing our brand, building positive relationships with our customers, and ensuring their satisfaction. You'll be a problem-solver, a resourceful communicator, and a champion for our customers' needs.

Whitehat JR Careers

Responsibilities:

• Answer customer inquiries via phone, email, live chat, or social media.
• Actively listen to customer concerns and provide prompt, courteous, and accurate resolutions.
• Process customer orders, returns, and exchanges efficiently.
• Gather and document customer feedback to identify areas for improvement.
• Proactively upsell and cross-sell relevant products or services.
• Maintain detailed records of customer interactions and ensure data accuracy.
• Contribute to a positive and supportive team environment.

Whitehat JR Jobs near me

Skills:

• Excellent communication and interpersonal skills, with a focus on active listening and empathy.
• Strong problem-solving and critical thinking abilities.
• Ability to prioritize tasks and work effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite and CRM software (preferred).
• Positive attitude and a genuine passion for helping others.