Position title
Wipro Job Vacancy Hiring Now - Job Search - Customer Support
Job Location
India
Remote work from: IND
Base Salary
USD18-USD32 Per hour
Qualifications
Graduate
Employment Type
Full-time
Description
Wipro Job Vacancy Hiring Now
As a Customer Support Specialist, you will be the first point of contact for our valued customers, providing technical assistance, addressing inquiries, and proactively resolving issues. You'll play a crucial role in building brand loyalty and driving customer satisfaction. This is an excellent opportunity for a motivated and results-oriented individual to launch a rewarding career in a fast-paced, global organization.
Wipro Careers
Responsibilities:
- Troubleshoot technical issues, diagnose problems, and provide clear and concise resolutions.
- Research and escalate complex issues to the appropriate teams for timely resolution.
- Maintain accurate records of customer interactions and ensure adherence to service level agreements (SLAs).
- Proactively identify and suggest improvements to customer support processes.
- Build rapport with customers, empathize with their concerns, and create a positive brand experience.
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Wipro Jobs Near Me
Skills:
- Excellent communication and interpersonal skills, both written and verbal.
- Ability to listen actively, understand customer needs, and provide solutions with clarity and empathy.
- Strong problem-solving and analytical skills.
- Proficiency in using computers and various software applications, including CRM systems.
- Ability to work independently and as part of a team in a fast-paced environment.
- Adaptability and willingness to learn new technologies and processes.
Tags:
wipro recruitment,wipro recruitment 2024,wipro latest recruitment,wipro recruitment process,wipro job recruitment 2024,wipro recruitment 2024 freshers,wipro hiring
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Hiring organization
Date posted
February 8, 2024
Valid through
August 31, 2024
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